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  1. IKEA Kreativ Help
  2. FAQ

FAQ

  • What is the difference between IKEA app and IKEA.com experience ?
  • Why can’t I find some items in the catalogue ?
  • How much space will a capture take up on my phone ?
  • Why can’t I resize an item I want to add to my space ?
  • Can I adjust the dimensions of the room ?
  • How accurate is the product size/scale ?
  • What should I do if I can't find my rooms on IKEA.ca ?
  • Will the app work on my smartphone ?
  • Why won’t IKEA Kreativ work with my computer setup ?
  • What can I do if my device tells me that there are not enough resources ?
  • What should I do if my mobile device tells me that it requires “the latest version of Google Play Services for AR” ?
IKEA Kreativ Help
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